Cloudways Review: 2x Faster/Cheaper After Using SiteGround’s Cloud Hosting (Bought By DigitalOcean But I Prefer Vultr)

Back in 2019, I moved from SiteGround to Cloudways and posted my results.

I went from an upgraded version of SiteGround’s cloud hosting to DigitalOcean on Cloudways, then later to Vultr High Frequency with NVMe storage and Redis Object Cache Pro. I also tested Cloudflare Enterprise which I’ll get into later (it’s great for improving TTFB but needs full page caching and less challenge pages). It costs an extra $5/month per domain, but it’s still worth it.

Cloudways is awesome and a big step up from shared hosts like SiteGround, Hostinger, A2, or WPX. They make it easy to launch a server and connect your domain. Then it’s just a matter of getting comfortable in their dashboard (I’ll cover some speed tweaks to make your site faster). Some people are scared it’s too technical, but everything is pretty much point & click. Vultr HF also includes 1TB of bandwidth + 32GB of NVMe storage on their lowest $16/mo plan which is nice (it’s probably the main reason people won’t try Rocket.net – the host I recently moved to).

The main cons are the learning curve (lots of settings in the dashboard), support can be hit or miss, it get expensive as you scale, and the Breeze plugin needs work (use FlyingPress instead). You’ll also need a third-party email service such as Google Workspace, which means the “ideal setup” would be Cloudways Vultr HF + Cloudflare Enterprise + FlyingPress + Google Workspace.

Cloudways does 3-day trials along with a free migration (and here’s a coupon for 30% off 3 months). Feel free to comment with any questions or reach out to their community manager.

 

1. Cloudways vs. Shared Hosts

While I try to keep this as accurate as possible, hosting companies change things often and I can’t guarantee 100% accuracy. Drop me a comment if something needs updating (thank you).

	SiteGround GrowBig	Hostinger Business WP	WPX Business Plan	NameHero Turbo Cloud	Cloudways Vultr HF (2GB)
Type	Shared	Shared	Shared	Shared	Cloud
Cores/RAM	Not listed	2 cores/1.5GB	1 core/1GB	3 cores/3GB	1 core/2GB
Server	Apache + Nginx	LiteSpeed	LiteSpeed	LiteSpeed	Apache + Nginx
Storage	20GB / SATA	200GB / SATA	15GB / SATA	500k inodes / NVMe	64GB / NVMe
CDN	Google Cloud	QUIC.cloud	QUIC.cloud	QUIC.cloud	Cloudflare Enterprise – APO
DNS	Internal (blocked for 4 days)	Internal	Internal	Internal	DNS Made Easy ($5/mo)
Cache plugin	SG Optimizer	LSC	LSC or W3TC	LSC	x
Object cache	Memcached	x	x	Redis	Redis Pro
PHP processor	FastCGI	LiteSpeed	LiteSpeed	LiteSpeed	FPM
Database	MySQL	MariaDB	MariaDB	MariaDB	MariaDB
Bandwidth or monthly visits	100k visits/mo (estimated)	At discretion	200GB	50k visits/mo (estimated)	2TB
CPU limits	Common	Low resources	3 PHP workers	Efficient w/ LiteSpeed	“Average”
Email hosting	✓	1GB storage	Low limits	✓	x
Major incidents	TTFB/DNS/CPU issues, unethical	Fake reviews, scam reports, 2019 breach	Global outage blamed on dead CEO	2 day outage	None
Migrations	$30/site	Unlimited	5-35 sites	15 from cPanel	1 free + $25/site
TrustPilot rating	4.6/5	4.6/5 (fake)	4.9/5	4.6/5	4.5/5
Intro price	$3.99/mo	$3.99/mo	$20.83/mo when paying yearly	$9.98/mo	$30/mo
Renewal price	$24.99/mo	$14.99/mo	$20.83/mo	$19.95/mo	$30/mo

 

2. Cloudways vs. Other Cloud Hosts

As I mentioned earlier, Rocket.net is faster (they include APO, LiteSpeed’s PHP, way more cores/RAM) but they have less storage/bandwidth and usually cost more than Cloudways. You can also host multiple sites on the same Cloudways server while Rocket.net limits # of websites.

	SiteGround Cloud Jump Start Plan	WP Engine StartUp Plan	Kinsta Starter Plan	Cloudways Vultr HF (2GB)	Rocket.net Starter Plan
Type	Cloud	Cloud	Cloud	Cloud	Private cloud
Cores/RAM	4 cores/8GB	Not listed	12 cores/8GB	1 core/2GB	32 cores/128GB
Server	Apache + Nginx	Apache + Nginx	Apache + Nginx	Apache + Nginx	Apache + Nginx
Storage	40GB / SATA	10GB / SATA	10GB / SATA	64GB / NVMe	10GB / NVMe
Cache plugin	SG Optimizer	x	x	Breeze	x
CDN	Google Cloud	Cloudflare free + Polish	Cloudflare free	Cloudflare Enterprise – APO	Cloudflare Enterprise
DNS	Internal (blocked by Google)	Internal	Amazon Route 53	DNS Made Easy ($5/mo)	Cloudflare
Object cache	Memcached	Memcached	Redis ($100/mo)	Redis Pro	Redis
PHP processor	FastCGI	HHVM	FastCGI	FPM	LiteSpeed
PHP workers	Not listed (but common issue)	Not listed (but common issue)	2 PHP workers	No limit	No limit
Memory limit	Adjustable	512MB	256MB	Adjustable	1GB
Database	MySQL	Not listed	Not listed	MariaDB	MariaDB
Nginx reverse proxy	✓	Manual configuration	$50/mo	✓	✓
Bandwidth or monthly visits	5TB	50GB + 25k visits/mo	25k visits/mo	2TB	50GB + 250k visits/mo
Email hosting	✓	x	x	x	x
Malware removal	Scanner only	x	Removal pledge	x	Imunify360
Major incidents	TTFB/DNS/CPU issues, unethical	2015 breach	None	None	None
Migrations	$30/site	Paid (quoted)	Free (most hosts)	1 free + $25/site	Unlimited free
TrustPilot rating	4.6/5	4.5/5	4.2/5	4.5/5	4.9/5
Price	$100/mo	$25/mo when paying yearly	$29/mo when paying yearly	$30/mo	$25/mo when paying yearly

 

3. My Results

What happened when I moved from SiteGround to Cloudways:

The KeyCDN report was with APO which isn’t on their Cloudflare Enterprise (yet):

 

4. No More CPU Issues

SiteGround’s CPU limits can be a nightmare especially on their cloud hosting.

I had to upgrade from GoGeek to a $120/mo cloud hosting plan just to get rid of them, and $180/mo to have what I would call acceptable load times. While this is a common theme with shared hosting because they use limited resources, SiteGround’s is by far the worst I’ve seen. I wrote the #1 Google ranked tutorial on reducing CPU usage in WordPress and still couldn’t fix it.

Once I ditched SiteGround, CPU usage was averaging well under 10%, so I scaled down and saved $100/mo. I was using DigitalOcean at the time since Cloudways hadn’t released Vultr HF.

I’m not saying Cloudways will fix everyone’s CPU limits and you have to take into account they use Apache servers (instead of LiteSpeed which can handle 2x the capacity of Apache). I’m more saying: think twice about upgrading because of CPU limits especially if it’s on SiteGround.

 

5. Monthly Pricing, Scaling Gets Pricey

Cloudways is monthly pricing with no high renewals.

However, it gets expensive as you scale which is probably the biggest complaint. You’re paying about 2x the price on the Vultr HF website for everything else built around their hosting. That’s why many higher traffic websites use RunCloud or CyberPanel which is a little more hands-on (launching a server on Cloudways can be done in a few clicks instead of provisioning a server).

Cloudways makes it easy to add CPU/RAM. Shared hosts usually trap you into 1-3 year contracts on a plan with a fixed amount of server resources. This can be an issue if your traffic grows or you add plugins/features that need more resources (which is why so many people get screwed).

 

6. Sign Up

You get 30% off 3 months when you sign up though the page they created for me, and yes, I’ll get an affiliate commission. I appreciate it if you do, otherwise no worries. Gotta be transparent.

 

7. Launch A Server

The next step is to launch a server. Select an application (WordPress or WooCommerce) and name your app/server. Select a cloud host (I recommend Vultr HF), and the server size. 1GB is fine for small sites, 2GB+ for larger/WooCommerce sites. Select the data center closest to your visitors. Cloudways has 19 data centers for Vultr HF while most shared hosts only use around 4-6, so assuming you’re able to use a closer data center, this should already help improve TTFB.

Then click Launch Now.

Vultr HF is the most popular with faster NVMe storage, higher CPU clock speeds, and 3GHz+ CPUs. You also have DigitalOcean (and DigitalOcean Premium), Linode, AWS, and Google Cloud.

I don’t recommend Google Cloud since Cloudways uses the lower tier N1 machine family. SiteGround originally used N1 when they moved to Google Cloud but now use N2. Both are for balanced workloads instead of optimized workloads. If you’re doing Google Cloud, you want C2.

 

8. Connect Your Domain

After your server is done launching, you’ll connect your domain. Cloudways doesn’t offer domain names so if you don’t have one, I recommend using Google Domains or NameCheap.

Step 1: Add your domain name under Applications → Domain Management. Add the www version as an additional domain if you want to redirect all www links to the non-www version.

Step 2: Update DNS records. In NameCheap, go to Dashboard → Domain List → Manage → Advanced DNS → Add New Record.  The A Record value is the Public IP found in Access Details in Cloudways. The CNAME is your domain name. Use the same formatting as below. Here are GoDaddy’s instructions (or Google instructions for the domain registrar you’re using).

Step 3: Add free Let’s Encrypt SSL (Applications → SSL Certificate) and enable auto renewal.

Cloudways also has a video on this.

 

9. Request A Free Migration

Request a free migration (9 squares → Add-ons → Application Migration). The first migration is free then it’s $25/site which is cheaper than most hosts. I had them move my site with no issues.

Or DIY with the Cloudways WordPress Migrator plugin.

 

10. Cloudflare Enterprise

Cloudways has a Cloudflare Enterprise add-on for $5/mo, so here are my thoughts.

The 3 biggest complaints are no APO (yet), challenge pages, and the settings are very limited with no option to use free Cloudflare features like page rules, firewall rules, crawler hints, SXGs.

But have you actually tried it? I did and my site was much faster compared to using Cloudflare Pro directly from Cloudflare (and that’s really all I care about, along with improved security). I found the Enterprise features you gain in the add-on outweigh the free features you lose.

Cloudways doesn’t include all Enterprise features if you were to buy it directly from Cloudflare, but are you really going to pay $200/month+ instead of $5/month on Cloudways? Probably not.

It does present users with more challenge pages which you can only customize when using Cloudflare Pro+ directly from Cloudflare. So while it did make my site faster, I think it needs quite a bit of work. It seems like they’re playing catch up with Rocket.net who offers it for free with full page caching, no challenge page on the frontend, no configuration, and an overall smoother integration (their CEO Ben Gabler also has a long history of working with the edge and went as far as building Rocket.net’s own data centers in the same locations as Cloudflare).

	Cloudflare Free	FlyingProxy Cloudflare Enterprise	Cloudways Cloudflare Enterprise	Rocket.net Cloudflare Enterprise
APO	$5/mo	✓	x	✓
Argo Smart Routing	Paid feature	x	✓	✓
Priority routing	x	✓	✓	✓
Load balancing	Paid feature	✓	✓	✓
Mirage/Polish	Requires CF Pro	✓	✓	✓
Enterprise DDoS protection	x	✓	✓	✓
Bandwidth	Unlimited	100GB	100GB	Determined by hosting plan
Challenge pages	Not often	Not often	Too often	Not often
Price	Free	$10/mo	$5/mo	Free w/ hosting

Key differences between third-party Cloudflare Enterprise services (and Cloudflare free)

Features

• Enterprise CDN – prioritized routing with CDN cache and unique IPs up to 100GBs.
• Managed WAF – includes PCI compliance with advanced bot management & mitigation.
• DDos Protection – prioritized for layers 3, 4, 7 with prioritized IP ranges and 100% SLA.
• Image Optimization – Mirage + Polish compress images, resizes them for mobile, serves them in WebP, strips EXIF data, etc. I definitely prefer this over image optimization plugins.
• Full Page Cache (Coming Soon) – I’m hoping they add this soon just as much as you are.
• Argo + Tiered Cache – routes your traffic through the fastest Cloudflare network paths.
• Global load balancing – creates a failover so traffic is re-routed from unhealthy origin servers to healthier origins. This can reduce things like latency, TLS, and general errors.
• HTTP/3 access – you still get HTTP/3 when using the CF Enterprise add-on on Cloudways.

Setup Instructions

Cloudways also has a guide on this.

 

11. Redis Object Cache Pro

Redis Object Cache Pro is free on Cloudways and can be enabled under Servers → Settings & Packages → Packages → Install Redis. Cloudways will then install Redis as a drop-in plugin under your WordPress plugins menu. Stack Overflow has a nice thread on memcached vs Redis.

Here’s the table Cloudways shows on their blog:

	W3 Total Cache	LiteSpeed Cache	WP Redis	Redis Object Cache	Object Cache Pro
Performance
Batch Prefetching	x	x	x	x	✓
Data compression	x	x	x	x	✓
Cache priming	x	x	x	x	✓
Asynchronous flushing	x	x	x	✓	✓
Features
Cache Analytics	x	x	x	✓	✓
Secure connections	x	x	x	✓	✓
Highly customizable	x	x	x	x	✓
Logging support	x	x	x	x	✓
Cluster support	x	x	x	✓	✓
Replication support	x	x	x	✓	✓
Reliability
Mitigates race conditions	x	x	x	x	✓
Extensively unit tested	x	x	x	x	✓
Integrations
WooCommerce optimized	x	x	x	x	✓
Query Monitor integration	x	x	x	Basic	Advanced
WP CLI integration	Basic	x	Basic	Basic	Advanced
Site Health checks	x	x	x	x	✓
Batcache compatible	x	x	x	✓	✓
Relay integration	x	x	x	x	✓

 

12. Use FlyingPress, Not Breeze

Cloudways has been making improvements to Breeze, but I still recommend FlyingPress.

It just does a better job addressing core web vitals. Compared to WP Rocket, FlyingPress has more features and it also optimizes for real-world browsing better. For example, Perfmatters agrees that when removing unused CSS, loading the used CSS in a separate file is faster for real visitors while inline is better for “scores.” Things that may seem small can make a big difference.

	Breeze	WP Rocket	FlyingPress
Remove unused CSS	x	Inline	Separate file
Critical CSS	x	✓	✓
Bloat removal	x	x	✓
Host fonts locally	x	x	✓
Preload images	x	x	✓
Lazy load background images	x	Inline HTML	lazy-bg class
Exclude images from lazy load	x	By number	By number
YouTube iframe preview image	x	✓	✓
Self-host YouTube placeholder	x	x	✓
Add missing image dimensions	x	✓	✓
Lazy render HTML elements	x	x	✓
Scheduled database cleanups	x	✓	✓
Frequent new features	x	x	✓
Documentation	Needs more detail	Detailed	Needs more detail
Price	Free	$59/year	$60/year
Renewal price	Free	$59/year	$42/year
Facebook group	Cloudways Users	WP Rocket Users	FlyingPress

 

13. More Cloudways Optimizations

Here are a few other optimizations you can make on Cloudways. These can depend on whether your site is WooCommerce or low/high traffic. Cloudways also has quite a bit of documentation.

• Use PHP 8.0+.
• Use MariaDB 10.4.
• Use a 512MB memory limit or higher.
• Activate Redis add-on (see previous step).
• Use FlyingPress instead of Breeze (see previous step).
• Configure Varnish rules to exclude URLs/cookies if needed.
• Activate Varnish add-on (specifically good for eCommerce sites).
• Increase PHP-FPM memory limit from 32M (mine is set to 1024M).
• Schedule backups during non-peak hours if you’re using Cloudways for backups.
• Use Cloudflare’s DNS (see dnsperf.com). Not related to Cloudways, but important.
• Replace wp-cron with a real cron job (use code below or see Cloudways instructions).
• Use error logs to find bad bots, URL requests, status code errors, slow pages/queries.
• max_execution_time: 30-60s, max_input_time: 60s, max_input_vars: 1000 (what I used).

This is the code for adding a cron job (remember to disable wp-cron beforehand). This can specifically help reduce CPU usage by preventing wp-cron from loading on every pageview.

*/5 * * * * wget -q -O - 'https://wordpress-413270-1299955.cloudwaysapps.com/wp-cron.php?doing_wp_cron

 

14. No Email Hosting

Keeping web/email hosting separate is a good thing (besides price) since emails take up inodes/files. You also want resources to only be dedicated to hosting your website and not email. Plus, if you decide to switch hosts, you don’t have to switch emails which can be a pain.

Cloudways only offers Rackspace for $1/email per month but I use Google Workspace (Cloudflare also started offering free email addresses). I’ve never used Rackspace so I can’t comment on whether it’s good vs. bad or setting it up. I’ve always preferred Google Workspace.

 

15. You’ll Want A Separate Backup Plugin

I also recommend a third-party backup plugins service like UpdraftPlus or ManageWP.

Cloudways also charges $0.033/GB for local backups which can be downloaded via SSH/SFTP, but they only provide 1 copy of the latest backup. And while I’ve never had a problem, I have heard a few horror stories of backups getting deleted, etc. Regardless of your host, it’s always a good idea to have off-site backups by a third-party service so your eggs aren’t all in one basket.

 

16. File Manager Workaround

Cloudways doesn’t have a file manager, but they do have SFTP.

Also, thanks to Roger for pointing out a workaround in the comments for people coming from cPanel. Since Cloudways doesn’t have a file manager, you can download and upload Tiny File Manager via SFTP which gives you access to functions like Zip, Unzip, Create, Delete, Modify, View, Quick Preview, Download, Copy, and Move files (see more features on the GitHub page).

 

17. Support Isn’t Great

While this is something you have to experience yourself, I’ve always been very happy with Cloudways support. It ain’t Kinsta, but it’s better than SiteGround. I haven’t had many issues I’ve needed to contact support for, so that’s a good thing.

One thing I suggest (especially if you’re new) is to reach out to their community manager Muhammed Moeez if you have pre-sales questions. Before I moved, I reached out to them on Facebook so I could have peace of mind more than anything. They also have a Facebook Group.

 

18. Navigating The Dashboard

Sign up for a Cloudways demo if you want to check out the dashboard.

The Server tab is where you can change settings for Redis, Varnish, PHP version, MariaDB, memory limit, backups, scale your server, configure SMTP, and monitor CPU/RAM/DISK usage.

The Application tab has your WordPress login details and lets you create staging sites, monitor traffic + errors logs, add domains, configure SSL, manage cron jobs, restore backups or take one on-demand, and tweak Application settings (Varnish, WebP, XML-RPC, PHP-FPM, Varnish, etc).

 

19. Cloudways Acquired By DigitalOcean

Cloudways was acquired by DigitalOcean.

I don’t like how they raised prices for every other cloud provider by $2-3/month, then DigitalOcean by $1/mo (and sometimes kept the same price). They’re making DigitalOcean more attractive and while they’re a good choice, Vultr High Frequency is still arguably faster.

 

20. Pros & Cons

 

21. More Migration Results

Other people who moved to Cloudways and posted results:

 

22. Great Feedback In Facebook Groups

Here are some polls/threads about Cloudways:

• Cloudways vs Bluehost
• Cloudways vs A2 Hosting
• Cloudways vs NameHero
• Cloudways vs SiteGround
• Cloudways vs SiteGround (2)

 

23. Why I Moved From Cloudways To Rocket.net

Rocket.net is faster, has a better Cloudflare Enterprise integration, you get more resources without worrying about CPU usage (like 32 CPU cores + 128GB RAM on all plans), and their support is much better. Plus, it’s still cloud hosting with NVMe SSDs and Redis/Redis Pro like Cloudways. It’s also much more hands-off with no need to configure server/application/CDN settings. But, they will probably cost more than Cloudways. Here’s my full Rocket.net review.

Final Thoughts – there are plenty of good cloud hosts and Cloudways is just one of them. Try them out and see yourself. They do 3-days trials, a free migration, and here’s 30% off 3 months.

Cheers,
Tom